Where can I contact you?

Our customer service remains available 24/7 during the closing period. Simply send us an email at support@victoriawindsor.co.uk or leave us a message via our Contact page, and we will get back to you within 24 hours.

Are returns still accepted?

Yes, you can return your order within 30 days of delivery, provided that the items are unused and in their original packaging. As we are soon closing our workshop permanently, we kindly ask you to contact our customer service before sending any return, so we can guide you through the process step by step.

Will you restock after the sale?

No, this is our final clearance sale. After 37 years of passion for stained glass, Pierre will permanently close his workshop in 2026. Once stock is sold out, each piece will become a unique and unobtainable creation.

Can I still track my order?

Of course. As soon as your order is shipped, you will receive a confirmation email with your tracking number and a tracking link so you can follow your parcel’s progress (please also check your spam folder). You can also track your order at any time by entering your order number and email address on our Track Your Order page.

Elena | Cozy Turtleneck Sweater

Name: Elena | Cozy Turtleneck Sweater
Brand: Victoria Windsor
Price: 47.43 GBP
Availability: InStock

£94.94 £47.43 SAVE 50%

Free shipping with Royal Mail

30-day money-back guarantee

A family legacy since 1989

Only 6 items available!

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Update: Due to the permanent closure of Victoria Windsor, stock will not be replenished. If “Add to cart” is still active, items are still available — order now before it’s too late!

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Wrap yourself in warmth and style with the Elena jumper! This Warm Roll Neck Jumper effortlessly combines comfort and elegance, making it perfect for the colder months.

Featuring a soft fabric and relaxed fit, the Elena jumper is ideal for everyday wear, whether you're heading to the office or enjoying a cozy day at home.

Why choose the Elena knit jumper?

Warm and Comfortable: Soft knit fabric keeps you warm all day long.
Timeless Roll Neck: Adds a refined touch to any outfit.
Easy to Match: Perfect with jeans for a casual look or dressed up with a skirt.
Soft and Flexible Fabric: Gentle against the skin for unmatched comfort.

The Elena jumper is a must-have for a stylish and warm winter wardrobe. Pair it with your favorite pieces to effortlessly create a chic or casual look for any occasion.

Size Guide:

Size	Chest (inches)	Sleeve (inches)	Length (inches)
S	37.8	20.9	25.2
M	39.4	21.3	25.6
L	40.9	21.7	26.0
XL	42.9	22.0	26.4
2XL	44.9	22.4	26.8
3XL	46.9	22.8	27.2

For us, quality and customer satisfaction are essential. We only offer products of the highest quality because we believe you deserve the very best. Every product is carefully selected and tested to ensure it meets our strict standards.

We want you to shop with complete confidence, completely risk-free. If an item doesn’t meet your expectations, you have 30 days after receiving it to return it — even during our closing sale period.

To request a return, simply contact us by email at support@victoriawindsor.co.uk We’ll respond promptly and personally guide you through every step to make the process as simple and clear as possible.

Our customer service is available 24/7 to answer all your questions. Whether you need advice about an item or assistance with an order, we are here to support you with personal and attentive help.

Don’t hesitate to contact us — we will be happy to help.

Contact: support@victoriawindsor.co.uk

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