How can I contact you?

Our customer service remains available 24/7 during the closure period. Simply send us an email at info@victoriawindsor.co.uk or leave us a message via our Contact page, and we'll respond within 24 hours.

Are returns still accepted?

Yes, you can return your order within 30 days of delivery, provided the items are intact and in their original packaging. As we're about to close our workshop permanently, we ask that you contact our customer service before sending a return, so we can guide you through the entire process.

Will you restock after the sale?

No, this is our final clearance. After 37 years of passion for stained glass, Pierre is closing his workshop permanently in 2026. Once stock is exhausted, each piece will become a unique and unavailable creation.

Can I still track my order?

Of course. As soon as your order is dispatched, you'll receive a confirmation email with your tracking number and a tracking link, so you can follow your parcel's progress (remember to check your spam folder too). You can also check the tracking at any time by entering your order number and email address on our Track Your Order page.

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Hyraelleh | Cozy Jacket

Name: Hyraelleh | Cozy Jacket
Brand: Victoria Windsor
Price: 49.95 GBP
Availability: InStock

Free delivery with Royal Mail

30-day money-back guarantee

A family story since 1989

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FREE DELIVERY

Update: Due to the permanent closure of Victoria Windsor, stock will not be replenished. If “Add to Basket” is still active, items are still available — order before it’s too late!

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Hyraelleh Comfortable Jacket is your go-to piece for blending Boho charm with winter warmth. Stay stylish and cozy all season long!

Unique Design: Featuring an inspiring geometric pattern that ensures you stand out from the crowd.

Optimal Warmth: Enjoy a soft lining that provides excellent insulation against the cold.

Versatile: Ideal for everyday wear, outings, and special occasions alike.

Wind Protection: Crafted from sturdy outer fabric to withstand all weather conditions.

For us, quality and customer satisfaction are essential. We only offer products of the highest quality because we believe you deserve the best. Each product is carefully selected and tested to ensure compliance with our strict standards.

We want you to shop with confidence, without any risk. If a piece doesn't suit you as you hoped, you have 30 days after receipt to return it, including during our closure period.
To make a return, simply contact us by email at info@victoriawindsor.co.uk. We'll respond quickly and guide you personally through every step, so everything is as simple and clear as possible for you.

Our customer service is available 24/7 to answer all your questions. Whether you need advice on a piece or help with an order, we're here to support you with personal and attentive assistance.
Don't hesitate to write to us, we'll be delighted to help.
Contact: info@victoriawindsor.co.uk